Refund & Return policy
Your Happiness, Our Guarantee: Smooth Returns and Refunds.
Refund & Return policy
Your Satisfaction, Our Guarantee
At JC Pharma, we are dedicated to providing you with the highest quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
Returns: If you are not completely satisfied with your purchase, you may return the unopened product within 14 days of the original purchase date for a full refund. To initiate a return, please contact us. We will provide you with further instructions on how to return the product.
Refunds: Refunds will be issued in the original form of payment and will be processed within 7-10 business days of receiving the returned product. Please note that shipping and handling fees are non-refundable.
Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us at
support@jc-pharma.co.uk immediately. We will make every effort to resolve the issue as quickly as possible and provide you with a replacement or refund. Our goal is to provide you with the best possible shopping experience. If you have any questions or concerns about our Refund & Return Policy, please do not hesitate to contact us at support@jc-pharma.co.uk
We are always here to help.”